Recommendations, often referred to as Facebook reviews, can influence how potential customers perceive your business and how your page ranks in Facebook search.
But there’s a catch: Facebook doesn’t verify if a user leaving a review has actually purchased your product or service…
This loophole allows anyone to leave a recommendation, positive or negative, which can be a problem—especially because you can’t hide or delete specific reviews!
Your only option is to completely disable / turn off Facebook reviews.
In this CommentGuard article, I’ll walk you through how to disable reviews on Facebook.
How to turn off reviews on Facebook?
There isn’t a way to delete specific Facebook reviews or hide them like you can with comments, the only option is to completely switch off the ability to leave reviews:
Step 1: Switch into using Facebook as your Page.
Step 2: Click on your Page’s profile picture in the top right.
Step 3: Click on Settings & privacy followed by Settings.
Step 4: Click Page and tagging in the sidebar menu.
Step 5: Turn off the toggle under Allow others to view and leave reviews on your Page?
When turned off the menu bar on your Facebook Page will no longer show Reviews.
Alternatively you can also access the option to turn off Facebook reviews, from your Reviews tab itself. Here you can click on the button with three dots in it.
And then toggle off the option in the pop-up that will open:
Should you disable the review option?
Now you know how to turn off reviews / recommendations on your Facebook Business Page, if you want to completely want to remove the ability to leave reviews. Because this will also make your positive reviews invisible, this might not be something you want to do.
In that case it’s better to try and report spammy or false reviews to Facebook hoping they’ll remove them for you. If not, at least make sure to reply to them to show you’re responsive as a company and don’t leave customer reviews unanswered.
Inside CommentGuard, our moderation software for Facebook & Instagram, we also show Reviews that you receive on your page so you’re able to reply to these.
If you want to effortlessly moderate and manage comments across your posts & ads learn more and sign up for our free 7-day trial, no credit card required.