How to turn off comments on Facebook posts?


Facebook is the largest social media platform which offers many opportunities to brands and individual creators to connect with their audience and market their products/services.

Through its comments section millions of conversations happen every day. This allows you to interact with your customers and hear what they have to say about your brand. 

Unfortunately, a large portion of the comments contain profanity and are irrelevant, which harms your brand image and forces the audience to limit their interactions.

As less customers interact with your post, Facebook’s algorithm considers your content as poor. This limits your reach and affects your marketing efforts.

But, the good news is you can turn off comments on Facebook posts. This is a way to manage your comments section and allow only helpful comments. 

In this CommentGuard article, we’ll discuss all about how to turn off comments on Facebook.

Disabling comments on personal profiles

You can control who can comment on your personal Facebook posts by adjusting your privacy settings.

Through privacy settings

Click on the arrow (below your circular profile image) in the top right corner of Facebook, then select ‘Settings & Privacy’. Followed by ‘Settings’.

privacy settings facebook

On the left sidebar, under “Audience and visibility,” click ‘Followers and public content’.

Find “Who can comment on your public posts?” and edit it. 

audience and visibility of posts on facebook

You have several options to control who can comment:

  •      Public: Anyone on or off Facebook.
  •      Friends: Only your friends on Facebook.
  •      Friends of Friends: Friends and their friends on Facebook.
  •      Select your preferred setting.
who can comment on your public posts on facebook

By setting your post visibility to ‘Friends’ or more restrictive settings, you indirectly control who can comment, as only people who can see the post can comment on it.

NOTE: Facebook doesn’t have the option to manage comments on posts you have already shared. But you can edit the audience to manage who can see the post, hence control who can comment.

You also have this option to edit the audience when you are about to share a new post.

For old and new posts

Find the post you want to manage on your timeline, or create a new one.

Click the three dots in the upper right corner of the post or select the “Audience” option, if you are sharing a new one.

Select the audience, according to your need.

edit audience for existing facebook post

These settings allow for detailed control over interactions, ensuring comments are only enabled for audiences you feel comfortable engaging with.

Handling comments on Facebook Business Pages

Business pages have different tools and settings for managing interactions because of their public nature and the need for brand control.

General page settings

First, make sure you switch into using Facebook as your page to start managing it.

switch now button facebook

Click on the arrow (below your circular profile image) in the top right corner of Facebook, then select ‘Settings & Privacy’ followed by ‘Settings’.

settings & privacy for facebook business pages

Under “Audience and Visibility”, select ‘Followers and Public Content’. 

followers and public content setting for facebook business pages

Turn on “Hide posts and comments with profanity.”

facebook hide posts and comments with profanity

This setting will automatically hide posts and comments that contain profane language. It is however limited, we’ve written a more extensive about the Facebook profanity filter to highlight its limitations.

Turn on “Hide comments containing certain words from your Page,” and type words, phrases, or emojis that you want to block automatically from comments.

facebook hide comments that contain certain words

These automated tools help in preemptively managing inappropriate interactions, keeping the page’s discussions clean and professional.

For individual posts

Find the post and select the “three-dotted” icon. 

Click on “Who can comment on your post?”, then select the audience and click “‘”Done”.

facebook business page who can comment on your post setting

Turning off comments in Facebook Groups

Follow the instructions to turn off comments of posts in your Facebook group:

In your group, find the post you wish to manage.

Click the three dots and select ‘Turn off commenting’. This stops any new comments while leaving existing ones visible.

turn off commenting on facebook group posts

Advanced tools and techniques

While turning off comments on Facebook helps you stop bot action and avoid negative comments, there are better alternatives you can pick. By implementing automated moderation, you can block the damaging comments while allowing the healthy ones.

Third-party tools

On platforms as large as Facebook, you can use many third-party tools to enhance control over user interactions.

For example, CommentGuard lets you automate moderation to protect your brand and personal profile from unwanted comments. You’ll have the power to automatically manage comments through customisable filters and triggers. This ensures your posts are safe from spam and inappropriate language.

commentguard dashboard

For example, a fashion brand can use CommentGuard to automatically filter out comments containing offensive content and spam on their new product launch post, ensuring a positive and professional comment section.

Individual creators or public figures can use CommentGuard to prevent leaks of personal information by setting up custom filters to block comments containing potential personal data references.

Automated moderation

Automating responses and comment management helps significantly reduce the manual labor involved in moderating large volumes of interactions.

Facebook provides various moderation tools such as keyword filters, profanity blockers, and the ability to manually hide or delete comments. These features help in maintaining a clean commenting environment.

For your Facebook Business Page you can add moderation rules to manage the comments section properly. This involves auto-hiding comments containing profanity and filtering out comments with certain keywords. 

For instance, a local restaurant page can set up keywords related to frequent spam topics like ‘free’, ‘check out my page’, etc., to automatically moderate promotional comments unrelated to their posts.

While Facebook’s tools provide a basic level of protection, CommentGuard offers enhanced capabilities like:

  • AI-enhanced comment management: Centralize and streamline all Facebook and Instagram comments into one AI-powered inbox, prioritizing responses with tools for quick actions like liking, hiding, and replying. Utilize saved replies, auto-replies, and AI-generated responses to boost efficiency.
  • Automated moderation: Operate 24/7 automated moderation to detect and hide offensive content or spam in 12 languages, with advanced filters for URLs, images, keywords, and more. Safely collaborate without sharing sensitive details by giving team members customized access levels.
  • Enhanced security: Facilitate team operations with bulk actions, automated notifications, and a fully responsive web application. Ensure reliable moderation with a system approved by Facebook and Instagram, trusted by over 500 brands/users for improving interaction quality and ad conversion rates.

Reasons to disable comments on Facebook posts

While the comments section is a treasure for cultivating meaningful interactions with your audience and receiving feedback from customers, negative comments can harm your brand.

Let us discuss why turning off comments on Facebook makes sense.

Maintaining civility

The comments section is where your audience interacts with each other, expresses their opinion and offers feedback. Hence, creating and maintaining a civil environment where each user can engage in polite and respectful behavior is crucial.

This ensures interactions are free from rude language, personal attacks, profanity, or prejudiced comments.

Whether you are an individual creator or brand on the platform, maintaining civility in the comments section helps you avoid unnecessary conflicts, promote positivity and constructive feedback, and foster healthy interactions with followers or customers.

Say your brand recently launched a new product and received many comments containing offensive language. Not only does this harm your brand image but also affects the perception of potential customers seeing the interaction.

In such a situation, you can “turn off comments,” to stop the users who intentionally wish harm to their brand.

Controlling spam

Consider spam as irrelevant or unsolicited messages posted on public posts or pages, often for advertising, scamming, or just to flood the section with unnecessary content. These messages severely affect the user experience and distract from meaningful interactions.

If your comments section contains spam, it can distract from the message you are trying to pass, mislead your followers with false information or scam, and negatively affect the visibility of your posts.

Spammers often use automated bots or manually post promotional content across various Facebook pages and profiles. By flooding the comment section with links or irrelevant information, they reduce the overall quality of interaction, which can lead Facebook’s algorithm to show your post to fewer people, affecting your post’s reach and engagement negatively.

Say, a small business frequently experiences bot comments on their promotional posts, it can lead to reduced customer interactions and a damaged social media presence.

Hence, by “turning off comments” they can stop the bot action.

Managing your public image

Managing public image on Facebook means ensuring your audience sees you as you are and understands your brand values. By maintaining a healthy public image you can easily gain the trust of your audience, appear professional and establish yourself as an authority.

The comments on your Facebook posts significantly influence your public image. This is because negative or inappropriate comments harm your reputation, reduce consumer confidence, and even affect personal relationships. 

Say, a restaurant page received a series of unjust negative reviews, which started affecting their bookings. They can turn off comments temporarily. This allows them to have the time to mitigate the damage and address the issue offline.

Conclusion

Throughout this guide, we’ve explored various methods and tools for managing comments on Facebook, from adjusting privacy settings on personal profiles to using advanced tools like CommentGuard for business pages. Negative comments harms your brand more than anything and moderating the interactions shows commitment. The ability to turn off comments on Facebook posts helps in maintaining a healthy interaction environment, protecting your public image, and ensuring engagements remain constructive and beneficial.

FAQ’s

Take a deep breath to process what we have discussed. If you have doubts, checkout the FAQs.

Will turning off comments affect my post’s visibility or reach?

Turning off comments does not directly affect the visibility or reach of your posts on Facebook. However, posts with high engagement, including comments, have greater reach. By disabling comments, you might see a slight decrease in engagement, which can indirectly influence visibility.

Can I use third-party tools for personal profiles, or are they just for pages?

Third-party tools like CommentGuard are typically used for Facebook pages due to their need to handle high volumes of comments. However, you can configure it for personal profiles, especially if you frequently handle public posts and want to automate comment management.

What should I do if I disable comments but still receive negative feedback elsewhere?

If you disable comments and still receive negative feedback through other channels like direct messages or posts on your timeline, consider enhancing your moderation settings. You can also set up keyword filters and use tools like CommentGuard to manage unwanted interactions across your profile or page.